You are using an outdated browser. Please upgrade your browser to improve your experience.

Field Service Technician Opening

At Gamber-Johnson, we recognize that you have an abundance of choices regarding who you work for, so let us tell you a little bit about why Gamber-Johnson is an independently certified Great Place to Work.

To start with, we recognize that our future success is 100 percent dependent upon our team members, and we set out each day to show how much we truly appreciate that! From FREE onsite healthcare to FREE Netflix or Hulu, Gamber-Johnson offers a genuinely unique compensation and benefits package designed to support our team members and their families in all facets of life!

Secondly, Gamber-Johnson believes in an all-hands-on-deck approach to business. At Gamber-Johnson, your title does not define you. All team members work together to achieve a common goal centered around mutual success. It is not uncommon to see the company President helping assemble a docking station or ship out a package. When one team is down, we all pitch in to help each other! Come work for us and be a part of a positive culture and a team that really cares.

Thirdly, our products make a difference! Our cause is supporting technology to help save the world. Our products help ensure police, fire, EMS, military, and many other critical groups have the technology and equipment they need to effectively and safely do their jobs.

Don’t just take our word for it! We encourage you to reach out to our team members and the communities in which we operate to learn more about Gamber-Johnson.

Please visit our website for a complete list of benefits, team member testimonials, and to learn more about why Gamber-Johnson is a destination employer!

Now that you know a little bit about what Gamber-Johnson has to offer, let’s talk about the great opportunity we have available!

Gamber-Johnson LLC, an award-winning industry leader in the manufacturing of mobile and proAV mounting solutions trusted to be “Rugged, Reliable, and Responsive,” is looking for a Field Service Technician to support our end users’ needs.

What You’ll Do:

Field Service Technicians are the face of the Gamber-Johnson Service Team. As a Field Service Technician, you will be responsible for inspecting, troubleshooting, and repairing products in the field and onsite at our world headquarters in Stevens Pont, Wisconsin. Our Service team works directly with our customers ensuring our mission-critical products live up to their reputation of being “Rugged, Reliable, and Responsive”.

Responsibilities:

  • Troubleshoot and repair electronic components and subassemblies within the facility and/or in the field with customers.
  • Effectively communicate with customers demonstrating unrivaled customer service.
  • Develop and use troubleshooting tools (grids, etc..) to debug nonconforming products.
  • Help with the assembly, maintenance, drilling, and soldering of products.
  • Read and properly interpret engineering drawings and operator procedures.
  • Diagnose and repair both mechanical and electrical defects using a variety of light tools effectively.
  • Perform inventory counts accurately.
  • Identify and comply with ISO 9001:2015 documentation.
  • Make recommendations to improve materials, processes, and quality within the production and service departments.
  • Maintain a safe and organized work area.

The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

What it Takes and the Work Environment:

The ideal candidate should be a dynamic and mechanically inclined professional who enjoys interacting with customers and problem-solving. Candidates should flourish in a work environment where their thoughts, ideas, and suggestions are not only welcome but paramount for success. We are looking for candidates who want to grow. We hope this position is just one of many you hold at Gamber-Johnson as you grow your career with us!

Work will be performed in a safe, clean, state-of-the-art open office space.

Desired Character Traits:

  • Self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
  • Critical-thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems
  • Excellent communicator – You can explain complex information to a variety of audiences
  • Forward-thinker – Your title and position does not define you in Gamber-Johnson. If you have an idea to help the business we want to hear it!
  • Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
  • Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision making
  • Fun-loving – Work should be enjoyable we want candidates who love to have fun! We set out to make sure you enjoy coming to work each day.
  • Intellectually Curious – You have an insatiable desire to understand how things work, why they work the way they do, identify data-driven insights, and consistently challenge the status quo

Equal Employment Opportunity:

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Team member assistance program
  • Team member discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Day shift

Supplemental Pay:

  • Bonus Pay

Work Location:

  • One location

Willingness to travel:

  • 25% (Preferred)

 

 
Apply Now